Enterprise Analytics Platform for OEM Sales Performance Management

Problem and Context

A leading automotive OEM wanted to strengthen decision-making across its national sales organization by replacing fragmented reporting with one scalable analytics platform. Data was spread across internal and external sources, while many reports were still prepared manually or in isolated tools such as Excel. After an initial pilot proved the value of a centralized setup, the client needed to industrialize the solution into a broader operating backbone that could support multiple business functions, create a shared performance view, and scale with growing analytical demand across the organization.

80+

daily updated reports and dashboards used for market steering

580

internal users across sales, customer support, finance, and marketing

30,000+

monthly active user sessions across the analytics platform

Approach and Solution

The project established a centralized analytics platform that consolidated disconnected data sources into one governed reporting and analysis environment. Starting from a successful pilot, the solution was expanded iteratively in close collaboration with business teams from sales, customer support, finance, and marketing. Existing KPI reporting was standardized, manual reporting flows were digitized, and new use cases were prioritized through an agile delivery model. Rather than focusing on one dashboard alone, the platform was designed as a reusable backbone for reports, analyses, and planning applications that could support both central functions and dealer-facing use cases over time.

Results and Impact

The solution became the central analytics backbone for the client’s national sales organization and significantly improved transparency, coordination, and scalability of reporting. It replaced fragmented manual reporting with a platform used daily across multiple business functions and continues to expand into new analytical use cases. Strong adoption, broad organizational reach, and sustained growth in reporting coverage made it a durable foundation for data-driven sales performance management.

Want to learn more about this case?

Contact:

Role:

Email:

Steffen Illig

Partner, Project Manager and Expert for Data Analytics

steffen.illig@5v-strategy.com